1. How do I return or refund my item(s)?
      All ACE Organic Ashitaba item(s) are non-returnable, non-exchangeable and non-refundable.

    2. How do I make payment?
      Understanding the importance of safe and secure shopping, we use the Paypal payment method, which is an internationally used payment gateway.

    3. Are there additional costs I have to incur when I order my item(s)?
      The prices stated in our website are nett. However, prices stated do not include shipping costs.

    4. Will I have to pay Duties & Taxes?
      Customers are responsible for paying any duties, taxes and fees that may be required. These fees are typically collected in your country by customs or the delivery agent.
      Customs policies vary widely from country to country so please contact your local customs office or tax authority for information specific to the products you are ordering. We cannot be held responsible or accountable for any taxes, duties or any quarantine fees assessed by your local customs office.