At ACE Organic Ashitaba, we take our customer’s privacy seriously and we will only collect and use your personal information as outlined below.

You can visit our website and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account (“ACE Organic Ashitaba account”) with us on our website and have logged on with your user name and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service.


Information we collect

ACE Organic Ashitaba collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Site.


We may collect additional information about you when you:

  • visit ACE Organic Ashitaba website
  • register with and buy products or services e.g in-store, online or take part in promotions, competitions, customer surveys and questionnaires;
  • provide us feedback or contact us eg in writing or call customer services

Using your information

Collecting your personal information helps ACE Organic Ashitaba to better understand what you need from us. We use your information to:

  • manage and improve the scheme
  • administer your account and send you your statement and mailings
  • understand your shopping behaviour in order to develop and improve our products and services
  • manage promotions, competitions, customer surveys and questionnaires
  • check and verify your identity


We will not disclose personal data to others.

Marketing and research

Unless you indicate otherwise, we may contact you:

  • with offers and information about ACE Organic Ashitaba's products
  • with offers and information about partners' products or services
  • for customer research e.g. to help improve our services


Disclosures and transfer of your information

We will never disclose your information to anyone outside the ACE Organic Ashitaba Group except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.


ACE Organic Ashitaba  reserves the right to change the policy at any time.